Refund policy
We want you to be completely satisfied with your purchase from AYZCORP.
Eligibility for Exchange
- Request must be made within 7 days of delivery
- Product must be unused and in original packaging
- Must include invoice and all accessories
Valid Reasons
- Damaged product
- Manufacturing defect
- Wrong item received
Process
- Contact us with order ID and issue details
- Share photos/videos for verification
- Our team will approve and guide the return process
- Replacement will be shipped after inspection
Important Notes
- Exchange is subject to stock availability
- Customers may need to pay return shipping (if not defective)
- No exchange on used or damaged-by-user products
ReturnsWe only accept returns in case of:
- Damaged product
- Defective item
- Incorrect product delivered
Refunds
- Refunds are processed only if replacement is not available
- Refund will be issued to the original payment method
- Processing time: 5–7 business days
Non-Returnable Items
- Used products
- Products without original packaging
- Items damaged due to misuse
